Job Context
Servest Office Services, a division of the Servest Group has a vacancy for an Operations Controller. This role is responsible for generating, planning, routing and scheduling of all service work. The position is based at the Port Elizabeth office and reporting to the Regional Manager.
Minimum Requirements
- Matric
- Relevant tertiary qualification
- Minimum of 2 - 5 years experience as an Operations Controller or similar role
- Computer Skills essential (Ms Word, Excel and Outlook)
- Experience in Cleaning/Hygiene /Logistics would be advantageous
- Must have good reporting and admin skills
- Highly accurate and results driven
- Basic HR knowledge
Duties & Responsibilities
- Generating, planning, routing and scheduling of all service work.
- Daily debriefing and issuing of all service advices, service stock and site specification instructions to the relevant service teams.
- Ensure that all client and contract / outright sales information, scheduling processes in operations are loaded correctly in respective IT Platforms, and that scheduled dates are adhered to.
- Control checks of all operational tools and equipments.
- Manage and control operational service staff issues (not limited to employment of staff, leave scheduling, over time scheduling, disciplinary issues, co-ordinating training and staff appraisals) All service related stock control, stock and equipment issues and management of all the washroom related stores including monthly stock takes and stock analysis.
- Ensure that all stock physically received from main warehouse is counted and verified against the transfer document. Same should be signed and filed for future reference.
- Ensure that stock issued for service is accurately picked against daily requirement per client.
- Do vehicle checks daily and full vehicle reporting to management by the last working day.
- Tracking and tracing of vehicle/ driver activity weekly and daily if required
